Why didn't I receive my shipping confirmation email?
Don't panic! If you have not received a shipping confirmation email but you have been charged for your order, you will receive your order without any problems.
The reasons you have not received the e-mail may be
1.Your order has not been processed/shipped yet. Orders are usually processed within 1-3 business day. If you placed your order on a Friday it may not be processed until the following Monday.
2.You may have ordered a pre-sale or out-of-stock product. We will keep our eye on the stock and ship your product as soon as possible.
3.The e-mail has been mistakenly marked as spam. Please check your spam folder and make sure to add Feelily to your safe list.
4.There is an error in the email address.
If you have checked all the above and still don't have a shipping confirmation email. Please contact us at [email protected] with your name, order number, and email address used to place the order, and we can confirm the order for you.
CAN’T FIND WHAT YOU’RE LOOKING FOR?
Related Questions
- Why shipping delay is inevitable during the epidemic?
- What shipping methods does Feelily support?
- How do I track my package?
- Can I change my Shipping Address after placing an order?
- What should I do if my order hasn't been delivered yet?
- I paid 7 days ago, why hasn't my order shipped?
- What happens if my Shipping Address is incomplete?
- Why can't I track shipping information?
- I did not receive all the items I ordered.
- How long does it take to ship an order out?
- How long will it take for my order to be delivered?
- Will my parcel be charged customs and import taxes?
-
NEW IN
-
SWIMWEAR
-
DRESSES
-
TOPS
-
CLOTHING
-
BOTTOMS
-
TRENDS 2023
-
SHOES
-
ACCESSORIES
-
USD
